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Box Drive - nothing happens

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Matthew Potter

Have Box Drive installed so can access via the program on my PC.  Logs me in under my Google account the Box Drive program appears again  - Google appears showing Launching Box Drive.  Thats where it all stops

 

Can access my account online but want to sue the app

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  • Rona

    Hi Matthew, 

    Welcome to Box Community and glad to assist!

    I'll be needing the following information while we continue to investigate, 

    • Is there an error message? If so, it would helpful if you could attach a screenshot. 
    • Kindly confirm your Operating System and your Box Drive version. 

    We'd love to further assist! 

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  • Matthew Potter

    Good afternoon,

     

    There is no error message just Box Drive screen re-appears. Operating System is Windows 10 Pro Version 22H2 / OS Build 19045.4651.  Box Drive version 2.38.173.0

     

    Regards

    Matthew

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