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Access failed

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Kevin Lee

I'm a editor of a box, which I can access 2 days ago. But I can't access it right now, saying "Your access to this content is restricted due to a security policy."

And the owner confirm no setting change there. Even he re-share it to me, I can't access it yet.

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  • Thomas Daniel

    Hello,

    Your access to this content is restricted due to a security policy typically indicates that there are restrictions set by the administrator or the system that are preventing access to the content. Even if the owner has not changed any settings, there are a few possible reasons why this could be happening Confirm with the owner once more to ensure that no settings have been changed inadvertently and that they haven’t received any notifications about policy violations. Clear Cache and Cookies ,Try a Different Browser or Device, Check Account Permissions.

    I hope this info helpful to you.

    Best Regard

    CoveredCA

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  • Rona

    Hi Kevin, 

    Welcome to Box Community and glad to assist!

    To get a closer look, please attach a screenshot of this error in this forum. 

    We'd love to further assist! 

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  • Gina Gogan

    Hi Rona! I am also experiencing this issue - below is a screenshot: 

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