Lost files after copying and pasting

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Guilherme Carneiro

• 2024年07月11日 15:16

After trying to copy and paste my files to a local folder using box drive, it all went missing. My personal repository is completely empty, although usage limits show there's 4.2gb in use. Trash folder is empty as well.

 

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  Rona

  • 2024年07月15日 14:57

  Hi Guilherme, 

  Welcome to Box Community! 

  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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