Convert External user to Member

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laura.salgado

• 2024年07月19日 09:23

Two of my teammates can't access our company's work folders because they're registered as external users. How can I change their permissions to become members?

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  Rona

  • 2024年07月19日 20:54

  Hi Laura, 

  Welcome to Box Community and happy to assist!

  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Services.

  At this rate, please get in touch with your internal helpdesk team for immediate assistance.

  Thanks for posting!

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