Two-Factor authentication

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Clemente Marino

• 2024年07月24日 21:57

I recently changed my account email and so I wanted to set up a new two-step verification, however the QR code will not load and the phone number and email options result in being invalid. When I try to remove the previous verification method it will not work.

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• 

  Rona

  • 2024年07月25日 19:46

  Hi Clemente, 

  Welcome to Box Community! 

  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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