Error Adding User "Email already used in a Box account but not associated with an enterprise."
完了We are trying to add a user but get the error message "Email already used in a Box account but not associated with an enterprise."
Can someone help us with this?
Thanks
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Hello!
To resolve the "Email already used in a Box account but not associated with an enterprise" error:
Check Existing Account: Try logging in with the email. If successful, unlink it from any previous associations.
Remove Email: If the email is linked to a personal account, either delete the account or change the email.
Invite to Enterprise: Send an invite to the user through the Box admin console.
Use a New Email: If necessary, create a new email alias for the user and add that to your enterprise.Hope this helps!
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