Deleting files does not change my available space

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John McBay - Perfect Exposure Imaging

• 2024年07月30日 16:05

In Box support it claims "Items in your trash do not count towards total storage allocations."

Yesterday, I deleted a large number of files. Today, the available space is the same as before I deleted the files?????

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  Rona

  • 2024年07月30日 22:09

  Hi John, 

  Welcome to Box Community! 

  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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