JWT Service Account Stopped working

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Moshiur Ahmed

• 2024年07月31日 16:58

Hi -

We have a JWT service account that was used more than 1 1/2 year and that stopped working.

Auth token generates but can't connect to shared folder with our client. Getting follow error message.

{"type":"error","status":404,"code":"not_found","context_info":{"errors":[{"reason":"invalid_parameter","name":"parent","message":"Invalid value 'd_XXXXXXXX'. 'parent' with value 'd_XXXXXXXX' not found"}]},"help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"Not Found","request_id":"----"}

Out client have shared the folder again with service account (AutomationUser_XXXXX_XXXXX@boxdevedition.com). But it seems service account needs to accept the shared folder invite. Not sure how to accept the invite.

Would you be able to assist please?

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  Rona

  • 2024年08月01日 14:06
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  Hi Moshiur,

  Welcome to Box Community and glad to assist!

  You could take it to our Developer team who could better assist you via  community.box.com. 

  Thanks for posting! 

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  Moshiur Ahmed

  • 2024年08月01日 15:05

  Thanks. I've reposted to https://community.box.com/api-6/jwt-service-account-stopped-working-2822?tid=2822&fid=6

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