Password Reset Link is received but link is broken.

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Brian Simmons

• 2024年08月05日 14:14

When I receive my password reset link, whether I click it in the email or copy the link and paste it into my browser I am receiving the following. I have tried Chrome, Edge, and Firefox, all with the same result. There are multiple users experiencing this error. Please Help.

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  Rona

  • 2024年08月05日 20:37

  Hi Brian,

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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