Storage Full, but I have an enterprise Account

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Kamna Gupta

• 2024年08月08日 14:06

Hello,

 

I have an Enterprise Account, but for some reason Storage Used states I only have 10GB available.  Also, when I create a folder, those that I have shared the folder with, often report they can't upload any longer because the folder is out of space.  Not sure why this is happening, we have an Enterprise Account. Can someone from Box fix this?

 

Thank you in advance!

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  Rona

  • 2024年08月09日 23:50

  Hi Kamna,

  Welcome to Box Community and glad to assist! 

  Upon checking, it appears that you've reached your allocated space to upload files. 

   

  Please reach out to your Box Administrator to modify your storage. 

   

  Thanks for posting! 

   

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