This file exceeds your plan’s upload limit - but I have 6.2GB free?

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Andre Shirley

2024年08月16日 14:29

When trying to upload a 302mb file, I get the error:

"This file exceeds your plan’s upload limit".. but I still have 6.2GB free? See screenshot.

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Rona

2024年08月16日 21:30

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Hi Andre,

Welcome to Box Community and glad to assist!

What you've experienced wasn't an error regarding your available free space but your upload size limit.

The maximum file size limit for uploads to Box varies depending on your account type:
- Free personal: 250 MB
- Starter: 2 GB
- Business: 5 GB
- Business Plus: 15 GB
- Enterprise (and Digital Suites ): 50 GB
- Enterprise Plus: 150 GB
You can only upload individual files within your account type's limitation. For more details, you may visit this article.

Thanks for posting!
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Andre Shirley

2024年08月17日 11:01
I understand now. Thank you!! xx
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