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How do you contact support?

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Shaun Pennypacker

I am currently running a trial of box.com for our company and having an issue getting a user added. I've spent the last 15 minutes trying to figure out how to contact support to no avail. Everything leads me to a "Contact Support" page that just sends me to these forums.

How do you actually contact support?

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  • Jas Dhinsa

    Good Question, I would like to know also. 

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  • Brittany Tryon

    Same question. Why is this so hard? 

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  • Rona

    Hi Shaun,

    Welcome to Box Community! 

    To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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