Microsoft Office Apps not Launching Intermittently

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David Moreno

• 2024年08月26日 18:21

Hello, what is the solution when Box fails to launch files in any of the Microsoft office apps (ex. Excel or Powerpoint)? I have the Microsoft Office Box Tool installed and have used it for a few years now. This problem just happened intermittently in the past couple of weeks. My Operating System is Windows 10 Enterprise and Box Drive version is  2.40.333.

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  Rona

  • 2024年08月27日 20:28

  Hi David, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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