Box storage allocation issue

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Victor Stan

• 2024年08月28日 22:15
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Dear Support,

Please help fix my storage space allocation problem.

In my account and according to the status: 5.1 GB of 50.0 GB used, even though I have no files uploaded and trash is empty.

Please restore the status display with the magic script that has been referenced many times in the support forums.

Thank you, Victor

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• 

  Rona

  • 2024年08月30日 19:52

  Hi Victor, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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