Bypass password_reset_required error.

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Viral Hirpara

• 2024年09月04日 10:04

Hello Box Support,

When the connected App-created user is in the Password Reset stage, we receive the below response while generating the token using the Box credentials.

RESPONSE:
400 - {"error":"password_reset_required","error_description":"User needs to reset password"}

When the user reset the password then we no longer receive this error.

Is there any way to bypass this error even when a user is in the Password Reset stage?

Also, we would like to know what happens if that user is deactivated from that Box account. What will happen in that case?

Regards,
Viral Hirpara

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  Rona

  • 2024年09月04日 16:39

  Hi Viral,

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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  Viral Hirpara

  • 2024年09月06日 13:02

  Hi Rona,

  Any updates?

  I need the Box API details to find out when my Box password is going to expire or when it was last updated.

  Regards,
  Viral Hirpara

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