Box Status

Windows 11 on ARM Support

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Yung-Chi Lan

Now that Windows has launched its new AI PC with SnapdragonX Elite/Plus, Windows on ARM devices has become more prevalent than before. Yet, Box is still obsolete in supporting the future trend. Is ARM support being planned for release? As of now, I have no choice but to switch to OneDrive and convince people with whom I work to change their cloud storage to OneDrive because Box is unworkable. I used to prefer Box, but now I only use my work Box to store junk files.

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  • Rona

    Hi Yung-Chi, 

    Welcome to Box Community and glad to assist!

    It shows that you have a designated team that works with Box Support. For immediate assistance, you should contact your internal helpdesk team.

    Thanks for posting! 

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  • Yung-Chi Lan

    Hi Rona,

    You are correct. There is an IT team for my institution, but they said they can't configure Box to work on Windows 11 ARM64 devices. Indeed, for architecture-level coding, there's nothing a local IT team could resolve. As a result, I think this is the right platform to speak up about the current situation with Windows 11 on ARM computers. I understand that the development process for the Windows on ARM ecosystem will take long, so I'd rather bring the issue to your attention sooner rather than later.

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  • Stephen Kerr

    I agree, we need box drive ARM support and an open forum communication is a good place to share this feedback.  

    We need some answers from Box on when this will be on the roadmap, hopefully soon.

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  • Erik A Ruzek

    I would like to also request Box Drive support for Windows 11 with ARM. Thank you.

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  • Leland Bingaman

    Yes, this is a severe limitation in our hardware choices.

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  • Nicolas RENAULT

    Any update on this question ?

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  • James Theut

    WHY IS THIS STILL A PROBLEM????

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  • Nicolas RENAULT

    You can check this link : https://sfa.ent.box.com/notes/1655422379856?s=3qzezqh9weqmuxuboxlh97zgnhq5jl0i

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  • Ryan Decker

    Agreed. Not having Box Drive for Windows ARM is limiting our ability to use Box. There is no reason for this. Is there a plan to release it? You are falling behind the competition.

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  • Tim Treanor

    I am having the same issue.  Lawyers almost all use Windows operating systems and ARM devices make sense for lawyers because of the extended battery life and cell connectivity and many of us don't need the enhanced capabilities of an Intel processor to address video editing and gaming.  Lawyers also extensively use cloud data hosts.  So it is really unbelievable that Box is not ARM compatible.  I am not a technical expert, but this makes no sense to me especially when the competition is generally ARM compatible.  If there is something coming, please communicate better about what it is, timing, etc. Folks need to make decisions and service clients and this situation is not at all helpful.   

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