Delete the account does not free up the emails

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Michael Shieh

• 2024年09月10日 19:21

I tried to link my second email but the message said it's used in another account.   I found that account and delete the account, but the email is not freed up.     Are there ways to free up the emails which was used in another account, so I could use the email to add to my main account?

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  Rona

  • 2024年09月10日 20:24

  Hi Michael, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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