File System ls Not Supported by Box Sync

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Jack Huang

• 2024年09月11日 02:17

I set the Box sync path on an external hard drive, but after some time, I receive a prompt saying "Your File System is Not Supported by Box Sync," and I'm unable to open it again. I have to reinstall Box sync and reset it, and this keeps happening repeatedly.

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  Rona

  • 2024年09月11日 19:31

  Hi Jack, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. If you have additional concern/clarifications, please let us know in the forum. 

  We'd love to further assist! 

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