Storage suddenly full & not recalculating after stuff is removed

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Wells Media Group

• 2024年09月16日 21:35

1) We previously had like 90/95GB worth of stuff and suddenly jumped all the way up to 140GB way over our 100GB limit. Something is wrong.

2) I tried to clear some space and deleted AT LEAST 30-40GB+ worth of stuff and I'm not seeing it update. Its not re-caclulating the storage consumed.

Help, we are over limit and cannot upload anything.

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  Rona

  • 2024年09月17日 22:01

  Hi there, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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