Missing Files and Document

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Box User

• 2024年09月17日 15:30

Dears

I can not able to upload in my box further some existing file missing i am unable to find those files. please urgent support

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  Rona

  • 2024年09月17日 21:37

  Hi there, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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  Box User

  • 2024年09月18日 07:00

  Dear,

  Today also same my office data its like vanishing All of them are PDF some are not opening and some are vanishing after some time.

  its very urgent i need those file back. this think happening after upgrading box to Business.

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  Box User

  • 2024年09月18日 08:35

  Now its starting to remove img every type of file. From the outside it showing there is file but inside no file available if i try to open it vanish or saying the file not there. please try to fix this issu as soon as possible i need my file back its very important

   

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  Box User

  • 2024年09月18日 10:24

  Its showing i have my file but when i enter only 2 file this is just one folder but it is happening in every file

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