Added to Unlimited Storage Business Account, but storage still says Full

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Kristen Robinson

• 2024年09月17日 18:38

Despite deleting 15GB of files, my storage is still showing "FULL" at 10.1GB out of 10GB.

To remedy this, my client has added me to their Business account, which is supposedly unlimited storage. However, I am STILL unable to upload anything to this account!

Additionally, my account lists "Account Type: Business," but I'm still relegated to posting on this forum rather than being able to start a ticket or email or actually *speak* to someone regarding this issue. Amazing.

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  Rona

  • 2024年09月18日 20:56

  Hi Kristen, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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