Refund

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Siska Aprilianti

• 2024年09月20日 12:18

Hi Dear BOX billing team, I didn't know that the payment was automatically made after the 14-dat trial. I thought it would be automatically canceled after the free trial if I didn't extend it, but I'm confused because the payment was made. I don't use this account now and I won't use it in the future. I want a refund and please let me know if you need action accordingly. Thank you

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  Rona

  • 2024年09月20日 20:52

  Hi Siska,

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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