unable to access ox records

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Mark Fickenscher

• 2024年10月09日 20:07

I put in my email address then password as always and cannot get into the system.  I have tried to reset my password but never get the supposed email to do so.  System worked fine yesterday and the rest of my team members are not having issues.  Can yo help?

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  Rona

  • 2024年10月09日 21:32

  Hi Mark, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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