I Need A Refund

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Julia Mancini

• 2024年10月10日 14:41
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Hello,

I signed up for the trial period of Box Business on 10/9/2024, and I was charged the full amount of $579.15 the next day. The trial period was not over and I should not have been charged already.

Could you help me with this and please let me know the procedure to cancel the payment?

Thank you a lot!

 

 

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• 

  Rona

  • 2024年10月10日 20:21

  Hi Julia, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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