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Accessing Contributor's Files

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Ama damuah

Hello to whom it may concern, 

I am an intern working with the VA  and I am having trouble accessing the documents they are sending me. 
I made my email the exact same but I can't find the invitation I need to accept. I looked in both my inbox and my spam folder. 
How can I find this invitation to access the VA's documents in my box?
 
Thank you and have a great day.
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  • Rona

    Hi Ama, 

    Welcome to Box Community and glad to assist!

    Did you receive an invitation to access their file/folder?If so, could you attach a screenshot of the invitation you received? 

    We'd love to further assist! 

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  • Ama damuah

    They said they sent an invitation to me so I could access the file/folder, but I checked both my inbox and my spam box and couldn't find anything. 

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