Reactivate Deleted User

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Saarah Dreza

• 2024年10月18日 17:01

I am a Box admin and deleted a users account. I am attempting to recreate it but am receiving an error "user is already part of your enterprise" when I try to share a folder with the user it says you cannot share with a deactivated account.

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  Rona

  • 2024年10月18日 20:31

  Hi Sarah, 

  Welcome to Box Community and glad to assist!

  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team.

  Thanks for posting! 

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  Saarah Dreza

  • 2024年11月02日 20:25

  Greetings,

  I am in the IT department and am a Box admin. I am requesting instructions on how to reactivate a deactivated account. I do not see the option to do so. I followed the reactivation link and entered the users details and receive an error message to contact support. 

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