Box reportedly taking up double the space of my files

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Kevin Luk

• 2024年10月20日 00:40

 du -sh ~/Library/CloudStorage/Box-Box 
\296G    /Users/kevinluk/Library/CloudStorage/Box-Box

So reportedly it's using 296G of local storage.

defaults write com.box.desktop MaximumCacheAge -int 1
defaults write com.box.desktop MaximumCacheSize -int 100   

And still it says 296G. So I'm assuming this is because "Files marked for offline access do not count against this limit."

But I also have a folder at /Users/<USERNAME>/Library/Application Support/Box/Box/cache that is taking up over 500GB.

I've restarted Box and my computer multiple times, how can I limit Box from taking up my space?

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  Kevin Luk

  • 2024年10月20日 00:53

  
  
  The command I used to limit cache size.
  File usage reported by Daisy Disk:
  File size reported by Finder of my files in Box:
  

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  Rona

  • 2024年10月21日 21:56

  Hi Kevin, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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