Can't login with Mailbox Email

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M Jordan

• 2024年11月07日 02:46

My email address which is a mailbox was used to set up admin on my account. I used this account to set up SSO but there is no way for the account to use sso to sign in. I can now not access my account. Please assist. 

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  Ann

  • 2024年11月07日 21:25

  Hi Mark,

  Welcome to Box Community!

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

  Thanks for posting! 

  Best,
  Ann

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