Search in Box Sync Folder Not Working

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Geoffrey Thatcher

• 2024年11月13日 15:30

For some reason last week (maybe it was because I updated OS to Sequoia), my search function on my Mac into the Box Sync folder stopped working. I can not search for any files via the Finder on my Mac. Nothing. Zilch. Zip! I just get an empty field back. I restarted my computer. Still nothing. While all of the files are still there in my Box Sync folder and available, it's like they are invisible to me.

Can someone at Box please help me with this challenge as it's quite annoying.

Thanks,

Geoff Thatcher

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  Rona

  • 2024年11月14日 14:46

  Hi Geoff, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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