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  • Carol Grey

    Hello Ravi,

    If you're unable to access the Box link and need to contact the owner, here are some steps you can try to identify the owner: The next care Project

    1. Check the Link for Clues: The Box link you provided doesn’t contain any clear identifiers for the owner, but sometimes the link itself may include the name or company associated with the file or folder. In this case, it looks like it’s a general Box link, so the specific owner might not be obvious.

    2. Ask the Sender: If someone shared the link with you, it’s often easiest to ask the person who gave you the link for more information on how to contact the owner directly. They might have more details or be able to request access for you.

    3. Use Box Search (if you have a Box account): If you have a Box account, you can try logging in and searching for the file by name or any other information that may be associated with the document. Sometimes Box allows users to see file metadata (like the uploader or owner) if they have sufficient permissions.

    4. Check for Any Access Request Form: Box often provides a way for you to request access directly from the page. If you see a message saying "Request Access," click on that and submit your contact details. This sends a request to the owner to grant you access.

    Best regards,
    Carol Grey

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  • Rona

    Hi Ravi, 

    Welcome to Box Community and glad to assist!

    It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team.

    Thanks for posting! 

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