Account recovery

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Ange Amichia

• 2024年11月21日 11:10

I am trying to recover an old account I had since the email has change I no longer have access to the email but I know the account info. I tried a couple months ago to get help but was unsuccessful and since box doesn’t gave a toll free number I am lost as to what to do

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  Rona

  • 2024年11月21日 21:24

  Hi Ange, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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