Upgrade error
回答済み
I'm getting an error when checking out for an upgrade.
Message I get:
An error occurred while processing your request.
Your account needs further authentication. Please submit a ticket at support.box.com.
How can I fix this?
This is urgent. Please resolve this as soon as possible.
Thanka & B.R.
Hyodo
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Hi Hyodo,
Welcome to Box Community and glad to assist!
To help with your Box upgrade, you can contact our Sales team and use our live chat function through box.com/pricing.
We'd love to further assist!
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