Notification email expired

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矢野　貴紘

• 2024年11月27日 01:02

The notification email has expired, so please resend it.

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  Rona

  • 2024年11月27日 21:33

  Hi there,

  Welcome to Box Community and glad to assist!

  Looks like your Box account has just been made. And I assume you're referring to your verification email that's expired. 

  In that case, please follow the password reset process to generate a new link: 

  1. Visit https://app.box.com/reset and enter the email address associated with your Box account.
  2. Check your email, you will receive an email with a link to reset your password.

  • • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
    • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
    • Also, check your spam folder in your email client for this email.

  Otherwise, please reply in this forum. 

  Hope it helps! 

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  矢野　貴紘

  • 2024年11月28日 04:41

  I think the answer you gave me is incorrect. I know the password and can log in. My trading partner created a BOX community and invited me to it, but perhaps because quite a bit of time has passed since I received the invitation email, I was unable to successfully join the community. What should I do?

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