Getting 403 Forbidden while updating user PUT /users/USER_ID

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  • Bibek

    Hello,

    What value are you trying to update for the user? 

    Are you updating  your own (logged in user)  field by using  URL end point  "/users/me"  OR updating some other user with As-User with URL end point "/users/"?

    If you are using As-User then you should have your API key to be enabled for that using Box ticket.  Please provide some more details if possible.

     

    thanks,

    Bibek

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  • hemanshu123

    Hi Bibek,

     

    Thanks for the reply, I am using end point "/users/" for updating user details.

    I have also shared the permissions for the generated access token in the attached image file.

     

    Thanks.

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  • Bibek

    Hi,

    This method only works for "enterprise-admins". Make sure you are logged in as enterpriese admin not even co-admin. Please try that.

     

    thanks,

    Bibek

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  • hemanshu123

    Hi Bibek,

     

    I have registered for Developer box.com account.

    Could you please let me know, how can I check whether I am enterprise-admin or co-admin?

     

    I am having Admin access, Does it means I am enterprise-admin or coadmin?

     

    Capture.PNG

     

    Thanks.

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  • Bibek

    Yes your account has the right authority.  Also, make sure that the app has the following feature checked. 

    box.PNG

    If this is the case, then it should work.  If you need to make changes on the app, make sure to re-authenticate to reflect the change. 

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  • hemanshu123

    Hi,

     

    I have checked all the check box.

    Capture.PNG

    Could you please suggest any more solution ?

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