Getting 500 Internal error in BOX API

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amatta

• 2016年12月19日 05:05

 

Hi  ,

I  am making the call to Following API
1)URL : https://app.box.com/index.php?rm=box_master_reports_get_total_event_count_json
2)Mehtod : POST
3)parameter 

Getting following response :
4)Response :
HTTP/1.1 500 Internal Server Error [Server: ATS, Date: Mon, 19 Dec 20**removed**:31:46 GMT, Content-Type: text/html, Content-Length: 60707, ETag: "58531718-ed23", Age: 0, Connection: keep-alive] org.apache.http.conn.BasicManagedEntity@cc9e2fc

 

Can anyone suggest what would be the reason for failing in response ?

 

Thanks

 

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• 

  mplunket

  • 2017年02月28日 10:07

  We are getting 500 Internal Errors across our entire company from Box for the past hour.

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  Howard

  • 2017年03月03日 09:22

  Hi ,

   

  This seems to be related to the incident on Tuesday that you can read about it here:

  https://status.box.com/

  "Box Engineers have determined that the impact to Crocodoc and View API services, as well as installer downloads (Box Sync, Box Edit, Box Notes, Box for Office), are caused by issues with Amazon S3. Engineers are currently monitoring the status of Amazon S3 services."

   

  If you are having issues with the Box API experience, you can contact Box Support here.

   

   

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