新しいBoxサポートサイトへようこそ。 変更点の詳細はこちらをご確認ください .

Cannot add user as collaborator to folder through the UI

新規投稿

コメント

4件のコメント

  • jcleblanc

    Hi ,

     

    Since this is related to your org and your instance of box.com, I'd recommend filing a ticket with support so that they can take a look into the issue and account. If you provide them with the information you have here that should be enough for them to start working off of.

     

    - Jon

    0
    コメントアクション Permalink
  • max_caudle

    Hi  thanks for the help! I followed your link but only have a button for "ask the community" once I login. Is there something I'm missing?

    Screen Shot 2020-05-29 at 9.05.50 AM.png

    0
    コメントアクション Permalink
  • jcleblanc

    Hi ,

     

    My apologies, the support ticketing system will send you back here if you're logged in under a free Box enterprise account. Here are some options:

    1. Within the support page log in with a paid enterprise account. This will open up the options to file a support ticket.
    2. For free accounts, since this is related to the web app, the folks that are in the web app forum might be able to provide better guidance as to what the issue might be.
    0
    コメントアクション Permalink
  • Shababeekcenter

    i have message  "Something went wrong with your request. Please try to invite collaborators again"

    0
    コメントアクション Permalink

サインインしてコメントを残してください。