Unable to Create Folder in Salesforce API

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  • katrinaa

    Hi ,

     

    Thanks for your post in the community!

     

    Sorry to hear that you're having an issue with Salesforce API. This would be something that our support team can help you with. You might need to contact Box Support to help you directly.

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  • tmullenSF

    Hi there, 

     

    Was there a solution for this? Users in my office are reporting this as well.


    Thanks!

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  • gurtron

    Having the same issue.

     

    As an admin I can create folders, but users that are not are experiencing this issue.

     

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  • cbdobra

    Having same issue.  I am admin on both Box and SFDC and cannot create folders any longer.  This is error: 

    Box SFDC error.PNG

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  • forcefocus

    We are getting the following error message when trying access some of the Box folder from Salesforce (but not all of them)

     

    Unknown field: box.BoxObject.UserVO.group_type

    Error is in expression '{!accessTokenRequest}' in component in page box:boxsection: (System Code)
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  • Howard

    Hi  and others,

     

    Thanks for your post and question! If you're having trouble creating folders, check out some of the article guides here on SalesForce troubleshooting. If those do not help, this would be something our Box Support team would like to investigate with you and will require specific account information. If so, you should contact Box Support to help you directly.

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  • kjfleming

    Hi - We're all of a sudden receiving the same error. Did this ever get resolved for you? If so, what was the fix? Thanks in advance. 

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