Webhooks API v2 not working for some trigeers
I set up a webhook(V2) on the folder to monitor Files and Folder changes inside it like Upload, Copy, Move, Rename, etc but I do not get triggers as per triggers settings.
Trigger |
Working |
FILE.UPLOADED |
NO |
FILE.PREVIEWED |
NO |
FILE.DOWNLOADED |
NO |
FILE.TRASHED |
YES |
FILE.DELETED |
YES |
FILE.RESTORED |
NO |
FILE.COPIED |
NO |
FILE.MOVED |
NO |
FILE.LOCKED |
NO |
FILE.UNLOCKED |
NO |
FILE.RENAMED |
NO |
COMMENT.CREATED |
YES |
COMMENT.UPDATED |
YES |
COMMENT.DELETED |
YES |
TASK_ASSIGNMENT.CREATED |
NO |
TASK_ASSIGNMENT.UPDATED |
NO |
FOLDER.CREATED |
YES |
FOLDER.RENAMED |
YES |
FOLDER.DOWNLOADED |
YES |
FOLDER.RESTORED |
YES |
FOLDER.DELETED |
YES |
FOLDER.COPIED |
YES |
FOLDER.MOVED |
NO |
FOLDER.TRASHED |
YES |
WEBHOOK.DELETED |
YES |
SHARED_LINK.DELETED |
YES |
SHARED_LINK.CREATED |
YES |
SHARED_LINK.UPDATED |
YES |
API calls are pretty limited and I can not make an API call to check new files, How can I get File related triggers through webhooks?
-
Hello,
Sorry to hear you're having these issues. Could I request you to file a ticket via our support site so we can get this investigated for you as soon as possible?
Thanks,
Varun
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