IBM BOX website access issue

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Gary Liu

• 2020年12月02日 06:44

Dear Support Team,

 

Good day.

Here I have an incident report need your support.

From yesterday (1^st Dec 2020), we noticed our Geodis users are not able to login the BOX after input the email address in below page.

There is not any error message with no reaction after we click the “Next” button, could you please kindly advise if any change the web implemented recently?

 

Your prompt feedback would be highly appreciated.

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• 

  France

  • 2020年12月02日 19:34

  Hi Gary, 

  Welcome to the Box Community!

  Do you encounter the same behavior on other browsers as well?

  Can you try to clear the cache and cookies for your browser and see if that helps you login to your account? Here is an article that walks through how to do this on the different browsers that Box supports.

  If the issue persist, you may reach out to our tech support by clicking on the “Contact Support” link just above this page.

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  Michael S Ellis, MD

  • 2022年02月01日 20:41

  You have the worst website in the HISTORY of websites, not to mention the WORST HELP accessibility (doesn't exist).

  Trying to get my attorney sources of data to QUIT YOU since I can't access the data they send me.

  SHAME ! ! 

  Michael S. Ellis, MD, FACS
  Clinical Professor
  Tulane & LSU Depts. of Otolaryngology-Head & Neck Surgery

  Southeast Louisiana Veterans Health Care System

   

  1209 Harbor Hill Street
  Winter Garden, Florida 34787-4615

   

  117 Wren Street #4
  New Orleans, La 70124-4123

   

  CELL: 504-666-9990

  msellismd@gmail.com

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