Collaborator cannot save changes to email notification settings
Hello, we have a collaborator that is trying to change her email notification settings to override the default settings, but she is getting an error message "sorry, there was a problem saving the settings for this folder." How can we allow her to make these changes?
Thanks,
Kate
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Hi Kate,
Welcome to the Box Community!This would be something our Box Support team would like to investigate with you and may require specific account information.I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.Thanks for your patience!
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