Tracking unapproved/unauthorized usage on Box.

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  • Susie Lu

    I just received that my password is changed on  my box.com account.  I DID NOT change my password.  Who may have done it?  Also, some files got deleted which you notified me by e-mail.  How can I stop someone else from deleting files in my box.com account?

     

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  • Mark Patrick

    Just got an official looking email that someone logged into my Box account from a foreign country.  Changed my password and turned on two-factor authentication, but I'm wondering what else we are supposed to do?  See above for similar concerns...

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