Forgot to cancel my trial account and need refund.

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Pratiksha Suresh Batale

• 2020年11月17日 05:19

 

I subscribed to trial version for Box Business and wanted to cancel it before trial end so that I cant get charged . I was going to cancel it today but it has already got charged before any notification and authentication . I don't want to continue this service further so please refund my amount and do let me know from my side the procedure to cancel the same.

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  France

  • 2020年11月17日 19:42
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  Hi Pratiksha, 

  Welcome to the Box Community!

  This will require Box Cancellations team to work directly with you.

  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.

  Thanks for your patience!

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