Something went wrong with your request. Please try to invite collaborators again.

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Micah Hanthorn

• 2024年12月06日 14:44

I am trying to add 65 people to a shared folder and I keep getting the following message, "Something went wrong with your request. Please try to invite collaborators again." I have cleared my cookies and cache, attempted this on multiple devices and networks.  I have even deleted old folders.

Any help would be greatly appreciated.

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  Nate

  • 2024年12月06日 19:54

  Is everyone from the same domain or do you have some external folks sprinkled in?
  Have you tried the same function by splitting the list in half and doing 32 and 33?

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  Micah Hanthorn

  • 2024年12月06日 20:17

  I tried one email at a time, and I received the same message. The emails are also different companies, but have sent other 'share outs' to similar companies.

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  Nate

  • 2024年12月06日 20:20

  Out of curiosity, have you tried from the Box app on a mobile phone?  Also, have you tried to add a personal gmail or similar address of yours?

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  Micah Hanthorn

  • 2024年12月06日 20:42

  I have tried a personal email as well as sending it to a personal computer. Unfortunately, it didn't work. I have had other co-workers try add the emails and we have all gotten the same error message.

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  Nate

  • 2024年12月06日 20:50

  For your company, if you go to https://[yourcompanyname].app.box.com/master/settings/content - do you see anything there which may prevent you from externally sharing?

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  Agbanaglo Evelyn Jacinta

  • 2024年12月07日 08:29

  I'm trying to upgrade but it's not going through

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