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2FA and lock out of the account

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Winston Oo

Re: Box Product Support - Case #3222632

Dear Joan and team,

I have provided the information to verify my ownership of the account.

Could you please review my email from my Gmail account?

I need the access ASAP.

 

Thank you.

Kind regards,

Winston Oo

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  • Rona

    Hi Winston, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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