Changing Box Zone

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Seung Sun Kim

• 2024年12月19日 06:05

Hi, Ich have an Enterprise Plus plan an d want to change the data residency. Actually it's set to US. But Ic can not change anything there (admin console/user). The only option, that I can Choose is US - nothing more. What do I have to do, to get the other regions (France, Germany etc.) to choose from?

Regards

S.

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• 

  Rona

  • 2024年12月19日 14:11

  Hi Seung Sun,

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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