SOC 2 Report

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CRC Admin

• 2025年01月10日 12:59
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We need to get a hold of Box's SOC 2 report for an accreditation audit. The site says I need to contact my account manager or customer success manager, but I don't believe we've ever been assigned one.

I've gotten a few emails from someone named Kate at Box.com, but when I try to email or call her I get no response. Emailing support sends me to a page to make a public post to get support.

Edit: Oddly enough, AFTER making a public post I get a button that says "Contact Support" so I just did that. I didn't see that button anywhere on the page your support email sent me, https://support.box.com

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  Rona

  • 2025年01月10日 21:53

  Hi there,

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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