Upgrade Plan

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Yvon de Wit

• 2 か月前

I attempted to upgrade our free plan to a paid one, but encountered an issue at the checkout page. The page freezes and becomes unresponsive, preventing us from clicking any buttons. We have to close the page to exit.

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  Rona

  • 2 か月前

  Hi Yvon, 

  Welcome to Box Community and glad to assist! 

  If you experience issues/errors while upgrading. Please contact our Sales team and click the chat head via box.com/pricing.

  Thanks for posting! 

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  Yvon de Wit

  • 2 か月前

  Thanks Rona, but unfortunately the chat is not responding and we still can't pay to upgrade our plan. Any other solution to help us? We would like to use our account again asap :)

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