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Need to migrate the account to the enterprise team

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Kaori Suzuki

It seems I have already had an account associated with  Personal Free Box account.
I need to migrate the account to the enterprise team.

I directed me to contact Box Support directly from internal IT support.
Could you please assist with this?

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  • Rona

    Hi Kaori, 

    Welcome to Box Community and glad to assist! 

    Looks like you're looking to upgrade. For assistance, you can chat with our Sales team via box.com/pricing.

    Thanks for posting! 

     
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  • Kaori Suzuki

    Hi Rona-san,

    I am writing to request the move to my Box account from a personal instance to the corporate instance associated with amzon.com.

     

    I am pert of amazon.com, but my account is not associated with the corporate instance.

    I have been instructed by an internal support member to request Box Support to move my account to the corporate instance.

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  • Kaori Suzuki

    I am unable to log in to the Box environment for work and am experiencing difficulties. Could you please address this issue as soon as possible?

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  • Kaori Suzuki

    We would appreciate your prompt attention to this matter.

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