Two Factor Authentication

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Angela Finn

• 2025年02月07日 14:19

My colleague is being asked to use the authenticator to get code to access box.  He has never set this up and does not have Box on his authtenticator.  How does he get around this please.

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  Rona

  • 2025年02月12日 22:48

  Hi Angela, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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