Inviting External Collaborators to Folder resulting in 403 error

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Spencer Barron

• 2025年02月07日 22:53

Hello - I have created a box folder for my client to upload files to. I invited them via email with the "Editor" permission so they can add their files. They received an email, however this is the result when they click the link:

Any help in resolving this would be great!

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  Rona

  • 2025年02月12日 22:40

  Hi Spencer, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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